OPERATIONS MANAGEMENT

본 교과목은 제조업 경영의 주요 경영 이슈와 이를 관리하기 위한 도구를 중요하게 다룹니다. PERT, Critical Path Scheduling, 시간 비용 모델 등을 포함한 운영 관리 및 기타 비즈니스 환경에서의 프로젝트 관리에 대해 중점적으로 다룰 것입니다. 주요 운영 관리 이슈는 품질 관리 및 관리, 용량 관리, 공장 위치, 배치 및 설계, 생산 계획 및 스케줄링, 공급망 관리 및 재고 관리이며, 분석 도구는 큐잉 이론, 통계적 품질 관리, 선형 프로그래밍 및 학습 곡선 등을 포함합니다. 서비스 및 유통 조직에서 운영 관리 기법을 적절하게 사용하는 방법을 보여줄 것입니다.

This course explores the core principles and techniques of operations management (OM), related to the efficient and sustainable design of goods, operations, and the improvement of organizations that create and deliver products and services to consumers. Based on the components of OM, this course comprehensively guides the complex processes not only the goal of the OM such as strategic operation of a company, overseas market entry, and sustainable supply chain management, but also the organic mechanism from product and service design, project management, information systems, production management, supply chain management, to quality management, and decision-making techniques. This course is lecture- and discussion-centered, but case studies and projects are provided to encourage participation and acquire concepts. In order to enhance student participation and understanding, the course focuses on introducing core concepts and cases based on cases that can be encountered in real business environments. Students are not required to have any prior knowledge, and the course will start from the very fundamentals of OM.

This class has class rules for attendance. - Attendance: Absences without an official excuse note (following University guidelines at https://haksa.kmu.ac.kr/haksa/9170/subview.do) will result in a 3-point deduction from the attendance score per absence. According to University Rule, if a student is absent for more than one-third of class hours per semester (more than 5 times), the course grade will be disqualified (F). More detailed class rules related to participation, exams, and others will be introduced in the first class. This course is organized as follows: - Interactive Lectures: Introduce key concepts and techniques with solicit materials and examples that can be encountered in real business and life - Case Study Analysis: Using real-world business cases to dissect operational successes and failures - Hands-on Workshops: Throughout light activities, students can apply their learning to their situation and review the concepts. - Activity-Based Learning: Students can internalize the concept through the activities using Excel, Gant charting with Mermaid, understanding the OM-MIS scheme through SQL, and several Excel practices. At the end of the semester, students will be equipped with the knowledge in the following software: SQL/ACESS/MERMAID/EXCELQM/EXCEL - Collaborative Group Project: A semester-long project culminating in the design of a sustainable product or service, requiring students to apply concepts from across the curriculum.

No. Students are not required to have any prior knowledge, and the course will start from the very fundamentals of OM.

- Understand and explain the fundamental concepts of operations management and its role in business success - Analyze and design core OM processes including supply chains, inventory, capacity, and quality systems - Apply tools such as forecasting, scheduling, simulation, and process design to real-world operations problems - Use digital tools including Excel, SQL, and diagramming tools (e.g., Mermaid) to support operational decision making - Evaluate operations strategies through a sustainability and ethics lens and propose improvement solutions - Work effectively in teams to model, critique, and communicate operational systems.